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Spotlight On Business Process Mapping

Whether we are working with you to develop a system from scratch or helping you to integrate existing systems it all begins with understanding how you work.

The first step in building any solution is to know and understand the basic business processes and workflow. The key to this is to describe what happens, when it happens, and why it happens.

By far the best way to achieve the what, when and why is to observe your processes and spend time with the people on the ground who are actually doing the work.

Once this information is gathered the next step is to determine if the process is optimum and if not how can it be streamlined. At this stage it is important to include and get buy-in from the entire business. This buy-in will ensure success.

Only then should the process be modeled in hardware / software.
 
Step By Step Approach Developing A Systems Solution To A Business Process

1. Identify the process to be mapped, for example, receiving a pallet of goods into a warehouse.

2. Determine the end points of the process. The start point may be a pallet of goods sitting on a receipt dock with a goods receipt note and the end point would be a pallet which has been checked and moved to a stage location, ready to be putaway.

3. Determine the inputs and outputs, inputs in the receiving example are a pallet of inventory and a goods receipt note. The output is a pallet which has been checked against the receipt note.

4. Define what happens, when it happens and why it happens.

5. Optimise the process if necessary.

6. Map process to a hardware / software solution. This solution can be anythting from an Excel spreadsheet to a full blown warehouse management system with interfaces to ERP, MHE and Track & Trace Systems to provide a fully integrated supply chain solution.

7. Implement and test.


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